Returns & Exchanges
At Lydia-Boutique, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all boutique tags are intact and the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, removing any old shipping stickers.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.